From: Charles Plessy Date: Thu, 9 Mar 2023 13:38:08 +0000 (+0900) Subject: help X-Git-Url: https://source.charles.plessy.org/?a=commitdiff_plain;h=f49a4de8a75e4c01494eb3b024125d0e6bc988e9;p=setup%2F.git help --- diff --git "a/Debian/debi\303\242neries/dreamhost.mdwn" "b/Debian/debi\303\242neries/dreamhost.mdwn" new file mode 100644 index 00000000..f4e52e6d --- /dev/null +++ "b/Debian/debi\303\242neries/dreamhost.mdwn" @@ -0,0 +1,26 @@ +[[!meta date="Thu, 09 Mar 2023 22:35:00 +0900"]] +[[!meta updated="Thu, 09 Mar 2023 22:35:00 +0900"]] +[[!tag Debian]] + +[[!meta title="If you work at Dreamhost, can you help us?"]] + +Due to tragic circumstances, one association that I am part of, +[Sciencescope](https://www.sciencescope.org) got locked out of its account at +Dreamhost. Locked out, we can not pay the annual bill. Dreamhost contacted us +about the payment, but will not let us recover the access to our account in +order to pay. So they will soon close the account. Our website, mailing lists +and archives, will be erased. We provided plenty of evidence that we are not +scammers and that we are the legitimate owners of the account, but reviewing it +is above the pay grade of the custommer support (I don't blame them) and I +could not convince them to let somebody higher have a look at our case. + +If you work at Dreamhost and want to keep us as custommers instead of kicking +us like that, please ask the support service in charge of ticket 225948648 to +send the recovery URL to the _secondary_ email adddresses (the ones you used to +contact us about the bill!) in addition to the _primary_ one (which nobody will +read anymore). You can encrypt it for my Debian Developer key +73471499CC60ED9EEE805946C5BD6C8F2295D502 if you worry it gets in wrong hands. +If you still have doubts I am available for calls any time. + +If you know somebody working at Dreamhost can you pass them the message? +This would be a big, big, relief for our non-profit association.